All Medicare-eligible consultations are bulk billed for patients with a valid Medicare card. Some items, including privately purchased vaccines and consumables, attract a fee.

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Confidential, and without judgement

Open 7 days Private what you say stays in your record, not shared without consent

Four things worth knowing before you book.

This is one of the hardest appointments to make, and there are a few things that make it easier. Tap each one.

Four things worth knowing

Book a long appointment Call (02) 4008 4400

What we can help with.

Open any of these for what it involves. General practice is a starting point for all of it, and a referral point where specialist services are the right next step.

Alcohol

Alcohol

What happens An honest assessment of how much and how often, what it is doing to your health, and what your options are — including whether stopping safely needs medical supervision.

  • An honest assessment without judgement
  • Blood tests including liver function
  • Safe withdrawal planning where it is needed
  • Medications that help with cravings, where appropriate
  • Counselling and specialist service referral
  • Ongoing review, because this takes time

Drinking that has gradually increased is far more common than the dramatic version people picture, and it does real damage quietly — liver, blood pressure, sleep, mood and cancer risk among them.

If you drink heavily every day, do not simply stop on your own. Alcohol withdrawal can be dangerous and needs a plan.

01 / 05

Who knows what.

This is the question that stops most people booking, so it is worth answering directly. Tap a card.

The rule

What stays private

Your medical record is confidential, and this is part of it.

  1. What you tell your GP goes in your medical record, like anything else.
  2. It is not shared with family, employers or police.
  3. It is not shared with other doctors without your consent.
  4. Reception do not need to know what the appointment is about.
  5. Our privacy policy sets out how your record is handled.

The narrow exceptions

The limits are the same as for any medical information.

  1. Where there is a serious and imminent risk to someone's life.
  2. Where a child is at risk of harm.
  3. Where the law compels disclosure, such as a court order.
  4. Where you ask us to share it — with a specialist, for instance.
  5. Your GP will tell you if any of these arise rather than acting silently.
Privateyour record is not shared without your consent
$0bulk billed on weekdays with a valid Medicare card
No labelyou do not need a diagnosis to book an appointment

If you would prefer to talk to someone anonymously first, the National Alcohol and Other Drug Hotline is free on 1800 250 015, 24 hours a day.

Tap any card for what that part of the visit involves.

Hover a card on desktop, or tap to flip it · drag the row to move through
01

Booking

Flip to read

Booking

Ask for a long appointment. You do not have to tell reception what it is about — "a few things to go through" is enough.

Flip back
02

Starting

Flip to read

Starting

You can say it out loud, or hand over a written note, or start with "I don't really know how to say this". All three work.

Flip back
03

The questions

Flip to read

The questions

How much, how often, how long, and what has changed. Asked to work out what is safe, not to form a view of you.

Flip back
04

Your health

Flip to read

Your health

Blood pressure, weight, liver function and other tests where they are indicated. Often the first objective picture anyone has had.

Flip back
05

Safety first

Flip to read

Safety first

If stopping abruptly would be dangerous — with heavy daily drinking or some sedatives — that shapes the plan before anything else.

Flip back
06

What you want

Flip to read

What you want

Stopping, cutting down, or just understanding it. The goal is yours, and the plan is built around the one you actually have.

Flip back
07

The options

Flip to read

The options

Medication where it helps, counselling, specialist services, and a mental health plan where something underneath needs treating too.

Flip back
08

Follow-up

Flip to read

Follow-up

Booked before you leave. This is managed over months rather than settled in one appointment, and the follow-up is where most of it happens.

Flip back

Tick what you want to raise.

Tap whatever applies and print the list. You are welcome to hand it over rather than say any of it out loud.

What's going on

How it's affecting me

What I want

Please know

Any of our doctors will have this conversation.

This is ordinary general practice work. Filter by who you would rather see, and ask reception for a long appointment.

Drag to explore

Our GPs hold general registration with AHPRA. Areas listed are special interests within general practice rather than recognised specialist registration. Every one of our doctors provides this. If the GP you usually see is booked, any of the others can help — your records are shared across the practice, so nobody is starting from scratch.

No surprises at the front desk.

Pick your situation and what you're coming in for. We'll show you what to expect before you book.

What are you coming in for?

Bulk billed

Estimated cost

Covered by Medicare100%

    Figures shown are what you pay at the clinic for the appointment itself. Medicines, devices, imaging and specialist fees are set elsewhere. Reception will always confirm the cost with you before anything goes ahead.

    The ones worth asking out loud.

    Yes. What you tell your GP goes into your confidential medical record and is not shared with family, employers or police. The exceptions are narrow and the same as for any medical information — a serious and imminent risk to life, a child at risk, or where the law compels disclosure. Your GP will tell you if any of those arise.

    Simply discussing it with your GP does not trigger any report. There are specific legal obligations around fitness to drive for certain conditions, and your GP will tell you clearly if any apply to your situation rather than acting without telling you.

    Not always. Withdrawal from heavy regular drinking can be genuinely dangerous and occasionally life-threatening, and the same is true of some sedatives. This is one of the strongest reasons to see a doctor before you stop rather than afterwards.

    That is your decision. Some people want to stop, others want to cut down, and others mainly want to understand what it is doing to them. All three are reasonable, and the plan is built around the goal you actually have.

    Yes, on weekdays, for patients with a valid Medicare card, including long appointments and mental health plans. Weekend arrangements differ, so please check with reception. Some specialist services have their own fees.

    No. This is a medical problem with medical treatments, and doctors see it constantly. Nobody here will lecture you, and nobody will be shocked by an amount.

    That is a perfectly good reason to book. Working it out is part of what the appointment is for, and you will not be pushed towards a conclusion you have not reached yourself.

    Yes, and it is more common than people think — it usually starts with an entirely legitimate prescription. The approach is a gradual, supervised reduction with alternatives put in place, not an abrupt stop.

    Yes. Book an appointment for yourself and talk about how it is affecting you. Your GP can also tell you what services exist for them, and support you in the meantime. You do not need their involvement to come.

    Yes. The National Alcohol and Other Drug Hotline is free on 1800 250 015, 24 hours a day, and will connect you to services in NSW. Lifeline is on 13 11 14 if you are distressed. In an emergency, call 000.

    The waterfront at Salamander Bay, Port Stephens

    The hardest part is making the appointment.

    Everything after that is a medical conversation like any other. If it helps, write it down and hand the note over rather than saying it out loud.

    Alcohol and drug support with a GP in Port Stephens

    A confidential conversation with a GP about alcohol, medicines or other drugs, including which withdrawals need medical supervision and local support services. You do not need a label to book.

    We are in Salamander Bay Shopping Centre with free parking, and patients come from across Port Stephens and the Tomaree Peninsula, including Nelson Bay, Corlette, Soldiers Point, Anna Bay, Lemon Tree Passage and Medowie.

    Book online with HotDoc at any hour, or call (02) 4008 4400.

    Book now